Sweet sugary cuteness! ([info]starshine_candy) wrote,
@ 2006-12-22 12:24:00
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So sorry... </3
I'm very sorry for my absence since the last week of November. It was because of emergency reasons and other unexpected complications. Because of this, shipping was delayed for 1 - 4 weeks (depending on your ordering date). I wasn't able to inform you guys earlier much more read and reply to all of your inquiries.

I am terribly sorry about this matter and I understand if a bunch of you guys are disappointed and mad at me.


I have included cute deco tapes in each package as sorry gifts. Aside from this, all packages shipped late will be receiving 15% of the Total Amount Paid as a 'So Sorry' refund.

These includes those who held their orders to wait for the supposed last sale. However, I am only counting paid purchases from October till December and not the months before in the computation of the refund.

Example:

Rin paid $45 + $15 S&H
Total Amount Paid is $60
Refund = $60 x 0.15
Refund = $9

Eligible for 15% Refund:
(I will just take a shower and continue refunding. After all refunds I'll reply to all concerns. Sorry. T_T)

December Orders
1. Heather S. - $3.53 sent
2. Sarah H. - $20.29 sent
3. Nicele A. - $2.70 sent
4. Danwei T. - $3.36 sent
5. Carrie C. - $3 sent

November Orders
1. Chao T. - $4.58 sent
2. Bonnie B. - $3.53 sent
3. Sharon J. - need to compute first
4. Julie J. - $3.78 sent
5. Faith N. - $4.20 sent
6. Daysi C.
7. Chelsea B.
8. Alejandra Z.
9. Allison Y.
10. Katrina V.
11. Stephanie N.
12. Annie M.
13. Diana L.
14. Tiffany C.

Held Orders
1. Thuy L. (oh you're going to make me very very poor ;_;)
2. Margaret P.
3. Peggy H.
4. Sabrina W.
5. Stephanie K.
6. Ruby Angeline

Please take note once again that I am only including paid held / instant orders from October, November, and December for the refund computation.

I will start refunding payments today via Paypal (or g-cash for local buyers).

If you think you deserve much more than this, please let me know and I'll see what I can do. I really want to please you guys and express my deepest apologies. ;_; It was very wrong of me to allow personal matters to take over my responsibilities as a seller and I am truly truly sorry.

We obviously won't push through anymore with the Christmas sale because I would like to make sure all customers are happy first before selling again. And honestly, I am not in the best disposition for selling. I don't want to disappoint you guys further. u_u

Because of the unexpected complications, we weren't able to push through with the raffle. I haven't even added the December prizes yet-- much more drawn the winner. ;_; We will do it on Christmas day. Oh.. does anyone actually go online on Christmas? Heh. I guess I will.

Anyway, I will now start refunding payments, reading and replying to sent mail and lj comments during my absence, e-mailing customers regarding some issues, and fixing the shop and myself up. I'm once again so very sorry for this mess.

Nikki

PS
A couple more packages bounced back to me. Please claim your packages from the Post Office if there is a need because they get sent back to me if they are unclaimed. u_u Most of the lost packages were bounced back mail. But for the recently lost ones, I'll have it tracked on the 27th.

PPS
I am looking for [info]crinocrinoline / Miss June L. Does anyone know her?



(25 comments) - (Post a new comment)


[info]soopuhstar
2006-12-22 04:34 am UTC (link)
hey you, i got a question... was my package one of the ones that bounced back to you? i never got a delivery notice, but i haven't received the package yet from way back when so i'm wondering if it got returned... let me know! thanks!

(Reply to this)


[info]jackichen007
2006-12-22 06:42 am UTC (link)
hey nikki! you need to send me an invoice for the big strawberry purse and other things i bought from you~ ^^

(Reply to this)


[info]kissubang
2006-12-22 08:34 am UTC (link)
You know Nix, I'm just glad you're OK. Don't worry about all the problems, alright? You have a real life and are a human being. *hugs*

I'm guessing I missed the point where I could have had my items shipped in the US right? I didn't go ahead with payment because I wanted to place that order for the headphones too, and needed a total and everything with the other ring.

I'm really glad you're okay though, I was so worried about you ; ; *hugs again*

Take a good rest for yourself, enjoy your life and be happy. Alot of us are your friends, not just your customers. We care about you, not just the silly pink frills on the merchandise you sell.

(Reply to this)


[info]pumpkin_annie
2006-12-22 08:34 am UTC (link)
Hi Nikki, Glad to hear from you. It was my first time ordering from you so I was little worried you were gone so long. I hope everything is okay with your personal life.

I'm #12. Annie M. from the November Orders. Instead of giving me the refund and if they are still in stock, is it possible if you send me 2 Pink Plain Bow Brooches instead ?

(Reply to this)


[info]jam_bunny
2006-12-22 01:37 pm UTC (link)
i hope ur doing okies nikki!! keep strong babes! ur doing a wonderful job 4 ur family! biggest huggles x x x x x x

(Reply to this)


[info]glitterale
2006-12-22 04:22 pm UTC (link)
Hi nikki! I'm glad to hear that you're ok!!!! Don't worry about the delay, I'm a very patience girl. And please don't send me a refund !!!!! I think the money I payed and the time is worthing for your creations ok? :)

(Reply to this) (Thread)


[info]glitterale
2006-12-22 04:23 pm UTC (link)
I'm
8. Alejandra Z.
:D!

(Reply to this) (Parent)


[info]rabby
2006-12-22 08:24 pm UTC (link)
the pink with black lace tapey thing is so cute!! I wish I could get one. ;_;

I can't wait for you to be back in business!! Emergencies happen and I believe most customers will understand that. Especially since you are being so completely responsible for it all with the gifts and 15% refunds and all. <3 Good luck getting back on your feet. I've missed your posts!!

(Reply to this)


[info]dorkemus
2006-12-23 02:41 am UTC (link)
Hey Nikki, did a package for a Leslie B. get bounced back to you? My friend said she checked the post office and they don't have it.

Also I'm glad to see you back and I think everyone else agrees. I hope everything with you gets better.

(Reply to this)


[info]mochinessity
2006-12-23 05:08 am UTC (link)
Hi Nikki! I hope everything's alright over there. Feel better and all! <33

I have a question--did one of my orders bounce back to you? I made a purchase on October 6th, of two preordered items (Starry Hearts Mix Long Danglies-rainbow and Big Candy Heart Studs-pink), along with the Shimmery Yellow Heart Necklace. Please let me know--thanks!

And, don't overwork yourself! Just take your time, I don't mind. :)

(Reply to this)


[info]hatsuchi
2006-12-24 12:12 am UTC (link)
aw thats ok, dont worry/be stressed about it. you can take your time with mine :) (heather s.)

(Reply to this)


[info]xxpassionenergy
2006-12-26 12:42 am UTC (link)
nikki, its ok, i'm glad you're feeling better =)

(Reply to this) (Thread)


[info]xxpassionenergy
2007-01-29 03:47 am UTC (link)
just wanted to let you know that i hope you're doing ok since i'm starting to feel pretty worried about you (did another bad typhoon hit?!?!)! =/ take your time to get better tho!

(Reply to this) (Parent)(Thread)


[info]xxpassionenergy
2007-04-23 05:05 am UTC (link)
nikki, its been almost 4 months since we've heard anything from you! are you doin alright?!?! =(? (i think my imagination is already on negative overdrive!)

(Reply to this) (Parent)


(Anonymous)
2006-12-28 01:18 am UTC (link)
NIKKKKKIIIII!!! ^__________^ <333

[ ;U; WAHHHH.. oh how i missed you!! HOW LONG HAS IT BEEN?! LOL ]

& i'm glad to hear you're okay and i hope you're doing fine still dear. & don't be so hard on yourself all your friends/customers should understand your absence was for emergency reasons if they can't understand that they're just meanie people!! X(



plus you're giving customers a cutie deco tape and a 15% of what they paid as a "sorry refund" !!! which is a awful lot to give that they should be thankful for it! ^_______^


*reads post* "(oh you're going to make me very very poor ;_;)"
AHHHH NIKKI!! T___T am i really going to???! ehehe then start selling again you'll get it back in no time ;) LOL.


well hopefully i get the chance to talk to you nikki. ehhe
[ i missed our lOooOOoooOoong chats LOL ] ahaha oh yeah i been sooo ready to get my package of cuteness ehehe but i need you to send me an invoice and everything so i hope you're on soon to reply :D


LOL!! WHO WON THE RAFFLE?!! LOL I ACTUALLY WANT TO WIN IT LOL XD ahah i guess i have to wait when you finally draw the winner nikki! ehhe <3


ahhh i hope you reply soon ehehe as i have lots of questions to ask and stuff LOL... but i'm glad to hear you're back though and you're okay ehhe :)<33333333333

(Reply to this)


[info]heiwa_chan
2007-01-07 11:19 am UTC (link)
Don't worry and don't feel bad! ^___^ I think we can all understand your situation, moreover offering cute deco tapes and a 15% refund to the ones whom packages had not been sent on time, is very kind of you!

Actually I was wondering if the ring I had ordered had been lost by the postal services or sent back to you, so I'm quite relieved to know that if I have not recieved the ring yet, this is because you did not have time enough to post it! ^o^; I know you're a serious seller and I really like the stuff you sell here!

Anyway, take time to have a break and feel better! I'm looking forward to your next sales post! Keep it up!

(Reply to this)


[info]crushedcereal
2007-01-13 04:20 am UTC (link)
Hi Nikki, I am "Sabrina W." on your "held orders" list.

The deco tapes and refund ideas are really kind gestures... :)

I am a little concerned because you seem to have been very inactive online lately. I really hope you are ok and I am sorry to hear that you have been having problems lately. I understand that you might be too busy to reply, but it has been 3 weeks since you posted this entry and I am curious about what is happening now. I paid for the earrings on the 7th Oct so I have been waiting a while for them to arrive :(

(Reply to this)


[info]lemonyokan
2007-01-27 08:50 pm UTC (link)
Hey Nikki, I haven't heard from you, are you okay?

I just wanted to let you know that I'm ready to pay for my order whenever you are. I also want those headphones I put an order in for, just not sure what's going on over there.. but I really hope you're okay.. I'm worried about you. T_T

(Reply to this)


[info]lemonyokan
2007-02-12 12:21 am UTC (link)
Nix, are you okay?? :( I'm so worried about you.

(Reply to this)


[info]hooveraardvark
2007-02-13 01:51 pm UTC (link)
nikki? did my package ever get sent out? man, i really hope you are all right! please email me . . .

(Reply to this)


[info]hatsuchi
2007-02-19 02:03 am UTC (link)
i never received my package still.. i was just thinking about this the other day. i ordered 2 of the fruit people cell phone straps and the newsboy hat... i cant remember if there was anything else. please let me know asap

(Reply to this)


[info]pumpkin_annie
2007-02-21 12:02 am UTC (link)
i haven't received anything either :(

(Reply to this)


(Anonymous)
2007-03-29 06:12 am UTC (link)
nikki I hope you're ok :(
haven't read anything about you in months I think :(
I didn't received my package, but I don't care abput that. I just want to know how are U?

(Reply to this) (Thread)


(Anonymous)
2007-03-29 06:13 am UTC (link)
I'm Alejandra Z. (glitterale)
I forgot to sign in TT

(Reply to this) (Parent)


[info]1314
2007-04-29 10:13 pm UTC (link)
It's been almost 6 months, but I'm concerned if anything happened to Nikki :\

(Reply to this)


(25 comments) - (Post a new comment)

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